​We, AL-HADEED MANUFACTURING AND TRADING PVT LTD, are hereinafter referred to as AL-HADEED.
At AL-HADEED, we value your trust and respect your privacy. This Privacy Policy provides you with details about the manner in which your data is collected, stored, and used by us. You are advised to read this Privacy Policy carefully.

​

By downloading and using the AL-HADEED application/website/WAP site, you expressly give us consent to use and disclose your personal information in accordance with this Privacy Policy. If you do not agree to the terms of this policy, please do not use or access AL-HADEED.

This SERVICE is provided by AL-HADEED at no cost and is intended for use as is. This page is used to inform visitors regarding our policies on the collection, use, and disclosure of Personal Information if anyone decides to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

​

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible through AL-HADEED unless otherwise defined in this Privacy Policy.

​

Note: Our Privacy Policy may change at any time without prior notification. To ensure you are aware of any changes, please review the policy periodically. This Privacy Policy shall apply uniformly to AL-HADEED applications, desktop website, and mobile WAP site.

​

INFORMATION COLLECTION AND USE

​

For a better experience while using our Service, we may require you to provide certain personally identifiable information, including but not limited to:

​

INTERNET, ACCESS_NETWORK_STATE, WRITE_EXTERNAL_STORAGE, WAKE_LOCK, READ_PHONE_STATE, READ_GSERVICES, ACCESS_FINE_LOCATION, CALL_LOGS, ACCESS_COARSE_LOCATION, READ_SMS, RECEIVE_SMS, SEND_SMS, WRITE_SMS, CAMERA.

​

The information that we request will be retained by us and used as described in this Privacy Policy.

AL-HADEED uses Google Analytics to measure the usage of the AL-HADEED application by users. Google Analytics collects information about the user’s browser and device settings such as screen resolution, operating system, etc. This helps us understand application usage and improve our services.

The information collected is retained and used strictly in accordance with this Privacy Policy.

​

LINKS TO OTHER SITES

Our Service may contain links to other websites that may collect personally identifiable information about you. AL-HADEED is not responsible for the privacy practices or the content of those linked websites.

​

USE OF PERSONAL INFORMATION

We use personal information to:

• Provide services and products requested by you

• Resolve disputes and troubleshoot concerns

• Promote safe services

• Collect payments

• Measure consumer interest

• Inform you about offers, products, services, and updates

• Customize user experience

• Detect and protect against fraud, errors, and criminal activity

• Enforce our terms and conditions

Incoming call data may be used to improve user experience when receiving calls from drivers or support personnel.

​

LOG DATA

​

Whenever you use our Service and an error occurs in the app, we collect data and information (through third-party products) on your device called Log Data. This may include your IP address, device name, operating system version, app configuration, time and date of usage, and other statistics.

​

COOKIES

Cookies are small data files used as anonymous unique identifiers. This Service does not explicitly use cookies. However, third-party services may use cookies to collect information and improve their services. You may accept or refuse cookies through your device settings. Refusing cookies may limit some Service functionality.

​

SERVICE PROVIDERS

​

We may employ third-party companies and individuals to:

• Facilitate our Service

• Provide the Service on our behalf

• Perform Service-related tasks

• Analyze how our Service is used

These third parties have access to your Personal Information only to perform assigned tasks and are obligated not to disclose or use it for any other purpose.

​

SECURITY

AL-HADEED maintains strict security measures to protect information from loss, misuse, and unauthorized alteration. Secure servers and internal safeguards are used to protect user data.

​

WHATSAPP POLICY

By signing in to AL-HADEED, you consent to receive important notifications and updates via WhatsApp.

​

CHILDREN’S PRIVACY

These Services do not address anyone under the age of 13. We do not knowingly collect personal information from children under 13. If such data is discovered, it will be immediately deleted. Parents or guardians may contact us if they believe their child has provided personal data.

​

CONSENT

By using AL-HADEED and/or providing your information, you consent to the collection and use of information as outlined in this Privacy Policy.

​

CONTACT US

If you have any questions or suggestions regarding this Privacy Policy, please contact us : support@alhadeed.in